To make calls to a phone number from the Skype for Business App, all you have to do is click on the dialpad icon in the upper right corner.
Then you can dial the number.
ATTENTION: There must be a 0 in front of the desired number, otherwise the call will not be forwarded.
This guide works for both IPhone and Android devices.
You can find more information on the ZDV website (German).
Because of the current situation, caused by the COVID-19 (Corona) virus, many employees want to run home office. How to start a video conference with Skype for Business we would like to explain here:
Continue reading "Set up a "Skype for Business" video conference"
Microsoft has announced that the support for Windows 7 will cease on January 14, 2020, which means that there will be no normal or security-related updates after that date.
We therefore recommend an upgrade to Windows 10, which we provide free of charge. If you wish, we can help you with the installation and, if necessary, take over for you.
If you still have concerns about the upgrade, you can visit us or contact us. We will be happy to advise you further.
On Tuesday, 09.07.2019 at 6pm, the certificates of the WLAN connections "Uni-Mainz" and "eduroam", as well as of the unversity VPN server of the unversity will be renewed. Depending on the operating system, the certificate will be automatically accepted or must be manually accepted due to a request. Either the name oder the fingerprint will be shown.
The correct certificate contains (again depending on the operating system and may be shown partially) the follow information:
CN = radius.zdv.uni-mainz.de
O = Johannes Gutenberg-Universitaet Mainz
L = Mainz
S = Rheinland-Pfalz
C = DE
Fingerprint: e7 78 56 db b8 2c 23 cf f1 26 94 48 42 f4 cd 54 b3 5b 6b 7d
Currently, many employees are showing their interest in GitLab.
Herewith we would like to refer to the official ZDV website, which contains all important information.
As the VGA operation of the beamer in the lecture hall of the KPH proved to be unreliable, an HDMI/VGA Extender was installed - initially provisionally. We are currently preparing a permanent installation, also for the second beamer in the lecture hall.
If you need or want to help yourself, here are some points you should consider:
If you still need help, instructions or cables and adapters for your notebook, please call the following numbers:
You want a toner cartridge to be replaced? Then click on the corresponding field. You will be redirected to a german formular, which will automatically create a ticket. For other issues, please write an email to kph-it@uni-mainz.de, a new ticket will be created automatically.
Continue reading "Support"
In October 2018, the entrances to the Institute of Nuclear Physics were equipped with the electronic key system from intrakey. Below we want to answer some frequently asked questions.
Update 2023: The registration process for staff and guests has been changed. See General Organisation
Here you can find the current print server.
If there is no driver available for your device, you can use a generic Postscript driver.
If you find your printer with your OS, you can go ahead and install it that way.
If this is not possible please use the Howto for Windows 10, macOS 10.13.x or Linux below.
To create a new ticket you have to write an email to kph-it@uni-mainz.de. Please use a meaningful Subject and write a detailed description of your problem. You can attach any relevant files to the email.
Continue reading "KPH IT Ticketsystem"